Returns will only be accepted within 30 days of the shipment date for a full refund, and only if the item(s) are in new, unused condition with all original tags still attached.
Customers are responsible for all shipping costs for returned products. Refunds for freight will not be processed.
Refunded amounts will be applied to the credit card used for ordering. We make every effort to process the refund as soon as we receive the product, but it can take up to 30 days to appear on your credit card or PayPal® account.
No direct exchanges will be accepted. If you wish to be shipped an alternate product then a new order will have to be placed through the website.
Returning your item(s)
If you would like to return your item(s), please visit our Easy Returns page at http://ca.686.com/returns
We suggest you ship your return back using a shipping method that offers a tracking number and shipping insurance since you are responsible for the goods during transit and in the event of a lost shipment.
Returns may take up to 3-5 business days to be processed once they have reached our returns department.
Not Eligible for Easy Returns?
The return is past the 30 day return period. Please contact us at firstname.lastname@example.org with any questions or concerns about your return.